Of ISOs and KPIs...



While I was pursuing my civil engineering at a local public institution, the academicians there were so fixated over the ISO.

Lecturers were bogged down with more paper work then spending quality time guiding the students. As long as we did X amount of assignments and thesis within Y amount of time - conforming to the requirements of the ISO - then it has achieved its purpose theoretically.

Nevermind the fact that most students were clueless over what they have learnt upon leaving campus.

Today we see the sudden craze over the Key Performance Index (KPI).

Folks from governmental agencies to even national associations are apparently judged by the KPI. I heard several media establishments too have jumped on the bandwagon.

It's the best way to evaluate a person or system - or so they say.

I have my doubts nevertheless. Hmm...

HD says: Does apple polishing fall under KPI?

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