Employers must 'Unifi' staff for common good
They were both in their 20s, armed with fibre optic cables and tools. The two gentlemen, Telekom Malaysia contractors who install Unifi in homes and offices, were generous with their smiles and knowledge. And they had interesting tales to tell. One of them shared his experience: “There was this customer who insisted that we did not drill a single hole in his home. He said the fibre optic cable could go through the windows instead. We explained to him that the fibre optic cables are sensitive and could be damaged easily if it was not wired properly. We even communicated the matter with our superior and he too told us to not install the devices. The customer got angry as we told him we could not entertain his request. He took the modem, router, and other equipment which was initially supposed to be installed in his home. He refused to return them to us and scolded us instead. I had no choice but to lodge a police report as the customer took our things.” These contractors belong to c...